CHF strongly supports measures that promote continuity of care for patients and helps general practices to better meet their needs and preferences. We have long been proponents of the patient and family-centred medical home model of care and for the necessarily policy changes required to support its implementation, including shifts such as voluntary enrolment and financing reform that would seem additional general payments introduced over and above fee for service arrangements. For this reason, we fully endorse the core features of high quality general practice articulated at pages 5 and 6 of the RACGP's White Paper and only suggest a few enhancements, particularly relating to patient activation, team-based care arrangements and the role that GPs can play to reduce fragmented care and improve system navigation.