9 June 2022 — Blog

How communication in health care eases confusion, pain and reduces misdiagnosis

The Consumers Health Forum of Australia (CHF) and the Australian National University’s Institute for Communication in Health Care (ICH) co-hosted a national, interdisciplinary webinar on Friday May 25 th 2022 — “ The role of health communication in patient safety and quality of care ” . Over 170...
9 May 2022 — Blog

Letting the people have a voice in health care

Over the past two years, Australians have become acutely aware of the impact of changing health policies, requirements and advice have had on their daily lives as we have battled the Covid-19 pandemic. We have witnessed first-hand the stresses on the health and aged care systems, whether it’s the...
22 April 2022 — Blog

Leanne Wells stepping down as CEO

After a tenure of more than seven years at the helm of the Consumers Health Forum of Australia (CHF), current CEO Ms Leanne Wells has advised the Board of her wish to step down from the role. Ms Wells has led CHF since April 2015 during a time of great change and opportunity in healthcare, not...
4 April 2022 — Blog

Expert panel discuss the findings of Australia’s largest Health Consumer Sentiment Survey

The Consumers Health Forum of Australia (CHF) hosted an important webinar on Monday to coincide with the release of the latest Health Consumer Sentiment Survey , the largest health study of the general population in Australia. The survey is aimed at understanding the health system from a consumer...
21 February 2022 — Blog

Changes of a lifetime we need in our health care

CHF’s 2022 election platform The context for this election is like none previously experienced by most Australians. It comes at a time when an already straining health system, in need of fundamental reform and restructure, is grappling with a deadly pandemic that disproportionately affects the...
27 January 2022 — Blog

Learning how to live with COVID into the future: the case for better public health messaging

We are moving to a new stage in our response to COVID which demands changes not just from government and the health system, but more particularly from people and communities. COVID is likely to be circulating widely for some years. As we adjust to that reality increasingly people will work out...
A group of people holding balloons with thumbs up or thumbs down
24 January 2022 — Blog

If you want valuable insights from health consumers you engage with, you should start by paying us

For Patient and Health Consumer Advocates it’s a familiar and off-putting first thought when someone approaches us about joining a committee, attending a working group session, or speaking at an event to share our insight into health system reform and innovation from a very different and incredibly...
22 November 2021 — Blog

The consuming issue of health care

Why consumers and not patients? That’s the question I opened with in my presentation on Consumer-Centred Care and Consumer Leadership to the 3rd Asia Pacific Patients Congress this week. The consumer versus patient question is one we at the Consumers Health Forum have heard over the years, although...
11 November 2021 — Blog

Taking journalism seriously – media in the age of COVID

The global COVID-19 pandemic took place in the context of another crisis – the upheaval of the news media landscape, writes Kerry McCallum, on behalf of the News and Media Research Centre at the University of Canberra. Technological, cultural and policy shifts mean big changes to the way ‘news’ as...
3 November 2021 — Blog

Vale Lynda Condon (1957-2021)

Lynda Condon, consumer advocate The CHF community was deeply saddened to hear of the passing recently of Lynda Condon. Lynda was a passionate consumer advocate, and the co-facilitator of the CHF Safety and Quality Special Interest Group. She was always kind and equally fierce in her determination...

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