7 July 2021 - 12:00pm

CHF’s third webinar for the Consumer Link series, Consumers talking with consumers - establishing a consultative base to inform your work,


Anne Curtis, Engagement Consultant – Specific Projects, Health Consumers Queensland

Anne has more than 30 years- experience working in health related organisations in Australia and New Zealand in senior consumer and community engagement, communications and project roles. 

In late 2018, Anne adapted the Kitchen Table Discussion methodology to enable health services to reach into grassroots communities to hear the voice of those who may not engage in more formal consultation in relation to their health care.  The process enables consumers and carers to lead consultation in their own community in a safe environment.  

Since commencing this work Anne has utilised the methodology in some 25 projects for Queensland Health, Palliative Care Queensland, CHF, Australian Dental Association (Queensland), Children by Choice, Darling Downs and West Moreton PHN and other organisations.  Her projects have included consultation on Talking About Ageing, End-of-Life Care and Dying, Hospital in the Home, Impact of COVID on rehabilitation and the development of a digital health consumer charter for Queensland. 

Anne will focus her presentation on one of her most recent projects – High Benefit Care at the End of Life, a state-wide consultation project for Queensland Health that involved 19 Kitchen Table Discussions.  

Dr Joan Carlini, Kitchen Table Discussion host

Joan is highly regarded in user-experience in health research and is the former founding Chair of the Gold Coast Hospital and Health Service Consumer Advisory Group (CAG), member of the GCHHS Board Research Committee, Clinical Trial Steering Committee, Menzies Health Institute Queensland Patient-Centered Health Services Associate Member, and co-chairs the Centre for Research Excellence in Wiser Wound Care Consumer Committee. 

Joan is a strategic and outcome-focused researcher with extensive experience in social advocacy in health, and business sectors. Dr Carlini is expert in marketing person-centred approaches in health and engagement collaboratively with a range of stakeholders driving policy change. Recognised as a leader in this field, she often presents at industry and government events, and has progressed changes to policy for involving people in decision-making and participatory research methods. 

Joining Anne  and Joan for the presentation will be Natalie Kruger, a member of the Queensland Health High Benefit Care at the End of Life project team.

Please click the link below to join the webinar:

Passcode: 052257

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Webinar ID: 884 1278 4575

Passcode: 052257

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We look forward to seeing you at 12pm AEST on the 7 July 2021.