Personally Controlled Electronic Health Records (PCEHR) Project

2010 - 11

Australia has the opportunity to improve the safety of health care through PCEHRs. The design and implementation of the system is an essential step in delivering comprehensive eHealth services for consumers. Many consumers agree that PCEHRs are powerful vehicles for empowering consumers to manage their own health. They will also enable the transfer of information between practitioners in a more efficient and effective way. PCEHRs that meet the needs of consumers can build consumer confidence and trust in the health system. They can empower consumers to be active partners in their health and make informed decisions about their health care.

Throughout CHF’s consultations on a broad range of health issues, practical accessibility of health information has been widely regarded as essential to successful management of health and improved health literacy. PCEHRs and electronic identifiers have been frequently cited as enablers of consumer-centred health care. Consumers have also told CHF that they want to be involved in, and informed of, the development and implementation of PCEHRs.

In November 2010, CHF was funded by the Department of Health and Ageing to undertake the Facilitating consumer input on Personally Controlled Electronic Health Records Project (the Project). The aim of this project was to provide resourcing to enable consumer centred policy input into the early concept development and design of Personally Controlled Electronic Health Records (PCEHR), and other eHealth initiatives.

Through this Project, CHF engaged its members and networks on the consumer issues associated with the development of the PCEHR system planning, implementation and other eHealth initiatives.

The objectives of this project were to:

  1. Enable secretariat involvement in eHealth related committees, fora and consultation processes, including preparation for involvement in these processes
  2. Undertake research to inform the range of techniques to best engage with consumers on the development and implementation of the PCEHR system and other eHealth initiatives; and to identify consumer needs and issues in the implementation of the PCEHR system
  3. Provide policy support and advice to consumer representatives currently on eHealth committees, and facilitate identification and support of additional consumer representatives if required
  4. Provide a basis for future consumer consultations on PCEHRs and other eHealth initiatives.


This project concluded in March 2011.