Contact Us 

We’d love to hear from you. 

If you have an enquiry of any kind, please submit the contact form below and one of our team members will get back to you. 

Please note that CHF works to improve health care at a national policy level. 

Unfortunately, we are not able to assist with individual complaints or one-on-one advocacy. However, there are many organisations already set up to do this work.  

Wherever possible, we suggest you should discuss your issue with the individual, practice or health services involved. However, if your matter is not resolved the information below may provide other avenues of support or complaint. 

If your complaint is about an individual health practitioner, you should contact the Australian Health Practitioner Regulation Agency (AHPRA) via: https://www.ahpra.gov.au/Notifications.aspx 

For general information about making a healthcare complaint: 

https://www.safetyandquality.gov.au/consumers/information-about-healthcare-complaints 

If you have a complaint about a hospital, you should contact them directly or via the health ombudsman/commissioner in your state/territory: 

ACT: https://www.hrc.act.gov.au/health  

NSW: https://www.hccc.nsw.gov.au/understanding-complaints/make-a-complaint-online  

NT: https://health.nt.gov.au/compliments-complaints-and-feedback  

QLD: https://www.oho.qld.gov.au/ 

SA: https://www.hcscc.sa.gov.au/  

VIC: https://hcc.vic.gov.au/ 

WA: https://www.hadsco.wa.gov.au/home/