Putting consumers in control of their own health & care.

Find out more

CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

Follow CHF

Fixing aged care for a civilised society

30 November 2020 — Media release
If Australia is to meet standards of a civilised society, older people who need support should have universal access to care, the Consumers Health Forum said today. The latest report from the Grattan Institute on aged care joins a lengthening list of authoritative inquiries, highlighting the urgent...

Join us

Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

Learn more Renew your membership

 

Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit 

The CHF Summit: Shifting Gears has been postponed until 18-19 March 2021 due to the COVID-19 pandemic. The closing dates for abstract submissions and registrations have been extended. We look forward to welcoming you to our rescheduled conference in March 2021.

Find out more

Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications from CHF

Mind the Gap - London Underground
30 November 2020 — Blog

Academy to advance health consumers’ interests

Much health policy decision-making is a contest between government and the powerful vested interests in health. That poses a constant challenge to ensure the interests of the most important player, the consumer, are not squeezed, or in fact squeezed out, of the process.
30 November 2020 — Media release

Fixing aged care for a civilised society

If Australia is to meet standards of a civilised society, older people who need support should have universal access to care, the Consumers Health Forum said today. The latest report from the Grattan Institute on aged care joins a lengthening list of authoritative inquiries, highlighting the urgent...
View more News & Media

Featured stories

Australia's health system as told by consumers

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au

 

Upcoming Events

Logo for the CHF Summit 2021 Virtual Summit 18-19 March 2021
18 March 2021 — Sydney, NSW

CHF Summit 2021: Shifting Gears

Shifting Gears is the first Australian and New Zealand conference focussed on consumer leadership and experience in health care. If you are wondering who should attend check out our conference website . Read all about the Summit, including speakers confirmed so far, draft program and opportunities...