Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Learning from consumer experience improves health care

15 April 2021 — Media release
The health system in Australia would benefit significantly by paying more attention to the lessons learned from patient experience, the Consumers Health Forum says. This is a key message from the latest edition of the Health Voices ejournal published today which covers the recent Shifting Gears...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit

Australasia’s inaugural consumer health summit will put this high impact event in reach of a wider audience within Australia, New Zealand and worldwide with a post-COVID virtual format. We look forward to welcoming you to our rescheduled conference in March 2021.

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Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications from CHF

15 April 2021 — Media release

Learning from consumer experience improves health care

The health system in Australia would benefit significantly by paying more attention to the lessons learned from patient experience, the Consumers Health Forum says. This is a key message from the latest edition of the Health Voices ejournal published today which covers the recent Shifting Gears...
13 April 2021 — Media release

Youth Health Forum video call to bridge gap in health system

The challenges facing young people in the health system and potential remedies are aired by Youth Health Forum leaders in a new video released today. The video features two young health leaders, Jasmine Elliott and Roxxanne MacDonald, explaining the challenges for young people in transitioning from...
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Featured stories

Australia's health system as told by consumers

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au

 

Upcoming Events

27 April 2021 — Webinar

WEBINAR: Living Evidence and Consumers

Presentation and panel discussion featuring the National COVID-19 Clinical Evidence Taskforce What are “living guidelines” and how are consumers involved? An information and discussion webinar #CHF Talks webinar series The National COVID-19 Clinical Evidence Taskforce brings together 32 peak health...