Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Health funds not meeting expectations

25 November 2021 — Media release
Quarterly private health insurance data from the Australian Prudential Regulation Authority (APRA) reveal that health funds have increased profits while benefits paid to members have dipped and out-of-pocket costs have grown significantly in the past 12 months. The Consumers Health Forum has today...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority.

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Member benefits

  •   Alerts to free supporter network events, webinars and resources
  •   Health Update — CHF's exclusive members' fortnightly e-newsletter
  •   Alerts to Consumer Representative Vacancies and CHF Consultations
  •   Access to CHF policy submissions, information and project reports

Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

Upcoming Events

1 December 2021

Rural, Regional & Remote Roundtable on Health Service Access

CHF's Rural and Remote Special Interest Group (the SIG), in collaboration with the National Rural Health Alliance, is holding an online roundtable discussion on Health Service Access on Wed 1 Dec, 10am - 3.15pm (AEDT). The aim of the roundtable is to record regional, rural and remote health...

 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications

25 November 2021 — Media release

Health funds not meeting expectations

Quarterly private health insurance data from the Australian Prudential Regulation Authority (APRA) reveal that health funds have increased profits while benefits paid to members have dipped and out-of-pocket costs have grown significantly in the past 12 months. The Consumers Health Forum has today...
22 November 2021 — Blog

The consuming issue of health care

Why consumers and not patients? That’s the question I opened with in my presentation on Consumer-Centred Care and Consumer Leadership to the 3rd Asia Pacific Patients Congress this week. The consumer versus patient question is one we at the Consumers Health Forum have heard over the years, although...
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Featured stories

Australia's health system as told by consumers

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit

Did you miss our consumer health summit in March 2021? This high impact, post-COVID virtual event drew on insights from thought leaders in Australia, New Zealand, Canada and the UK. You can access all the content from this event until March 2022.

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