Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Tackling loneliness with a social prescription

17 June 2022 — Media release
Loneliness and social disconnection are hidden health risk factors, and as more Australians than ever before report experiencing loneliness, as a symptom of a more disconnected society and compounded by pandemic restrictions, health advocacy groups and clinicians are calling for initiatives to...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority.

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Member benefits

  •   Alerts to free supporter network events, webinars and resources
  •   Health Update — CHF's exclusive members' fortnightly e-newsletter
  •   Alerts to Consumer Representative Vacancies and CHF Consultations
  •   Access to CHF policy submissions, information and project reports

Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

Upcoming Events

28 June 2022

Webinar: automated decision making and artificial intelligence in health

Emerging Health Technologies in Australia: Developments in automation, artificial intelligence (AI) and more Emerging technologies such as automated decision-making (ADM) and artificial intelligence (AI) are being increasingly applied within healthcare contexts. However, media coverage tends to...

 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications

23 June 2022 — Blog

How to use research to design a better health care system

This year’s Australian Health Consumer Sentiment Survey showed us that Australians have considerable faith in our healthcare system. With 84 per cent of the survey’s 5,000 respondents saying they were satisfied with the health services they received, we’re clearly getting a lot of things right...
21 June 2022 — Blog

A connected health system

As digital ways of doing things are becoming part of our everyday lives and, as we all get better at it, we see its value and indeed its potential. At the same time this has increased consumer expectations that this potential will be harnessed in ways that will improve all our lives. Digital health...
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Featured stories

Australia's health system as told by consumers

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit

Did you miss our consumer health summit in March 2021? This high impact, post-COVID virtual event drew on insights from thought leaders in Australia, New Zealand, Canada and the UK. You can access all the content from this event until March 2022.

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