Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Election 2022: some health reform inroads, but not enough

16 May 2022 — Media release
The major parties could do more to improve access to health care for all Australians with an ambitious, forward-looking overall plan for health reform, the Consumers Health Forum said today. In the Consumers Health Forum’s Scorecard on the major Parties’ health policies, Community health and...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority.

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Member benefits

  •   Alerts to free supporter network events, webinars and resources
  •   Health Update — CHF's exclusive members' fortnightly e-newsletter
  •   Alerts to Consumer Representative Vacancies and CHF Consultations
  •   Access to CHF policy submissions, information and project reports

Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

Upcoming Events

25 May 2022

Webinar: Communication in health care

The role of health communication in patient safety and quality of care Communication in health care is a major quality and safety issue. Every day in Australian hospitals, miscommunication causes avoidable critical incidents - patients die, are harmed or receive the wrong treatment because of...

 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications

16 May 2022 — Media release

Election 2022: some health reform inroads, but not enough

The major parties could do more to improve access to health care for all Australians with an ambitious, forward-looking overall plan for health reform, the Consumers Health Forum said today. In the Consumers Health Forum’s Scorecard on the major Parties’ health policies, Community health and...
9 May 2022 — Blog

Letting the people have a voice in health care

Over the past two years, Australians have become acutely aware of the impact of changing health policies, requirements and advice have had on their daily lives as we have battled the Covid-19 pandemic. We have witnessed first-hand the stresses on the health and aged care systems, whether it’s the...
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Featured stories

Australia's health system as told by consumers

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit

Did you miss our consumer health summit in March 2021? This high impact, post-COVID virtual event drew on insights from thought leaders in Australia, New Zealand, Canada and the UK. You can access all the content from this event until March 2022.

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