Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

The Australian and New Zealand Consumer Experience and Leadership in Healthcare Summit in Sydney at the International Convention Centre.

The CHF Summit: Shifting Gears has been postponed until 18-19 March 2021 due to the COVID-19 pandemic. The closing dates for abstract submissions and registrations have been extended. We look forward to welcoming you to our rescheduled conference in March 2021.

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Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.
 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications from CHF

Mark Metherell A paradox of modern healthcare is that despite the huge strides in health and behavioural science, the value of patient experience and leadership often remains under-recognised and underused. In his new ebook, English author and patient advocate David Gilbert shows us just how much...
The idea that the coronavirus pandemic offers at least one upside – a legacy of potential health care reforms such as telehealth – is a key factor in the CHF’s decision to establish the Consumer Commission: Beyond COVID-19. Various parts of the health system have been bent to fit the shape required...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au

 

Upcoming Events

Logo for the CHF Summit 2021 in Sydney, 18-19 March 2021
Shifting Gears is the first Australian and New Zealand conference focussed on consumer leadership and experience in health care. If you are wondering who should attend check out our conference website . Read all about the Summit, including speakers confirmed so far, draft program and opportunities...