Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Join us

Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit 

The CHF Summit: Shifting Gears has been postponed until 18-19 March 2021 due to the COVID-19 pandemic. The closing dates for abstract submissions and registrations have been extended. We look forward to welcoming you to our rescheduled conference in March 2021.

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Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.
 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications from CHF

CHF has undertaken numerous activities during the pandemic to gauge consumer sentiment on federal government initiatives. Among these have been Australia’s Health Panel surveys on telehealth and the COVIDSafe app, and CHF’s establishment of a Consumer Commission to inquire into the lessons of COVID...
Over 30 health groups today released a Joint Statement calling on the federal government to address climate change in the National Preventive Health Strategy, which is currently in development. The Strategy’s Consultation Paper does not include climate change in its six focus areas, nor even...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au

 

Upcoming Events

Logo for the CHF Summit 2021 Virtual Summit 18-19 March 2021
Shifting Gears is the first Australian and New Zealand conference focussed on consumer leadership and experience in health care. If you are wondering who should attend check out our conference website . Read all about the Summit, including speakers confirmed so far, draft program and opportunities...