Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

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A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

What we are doing

The latest news, blogs and publications from CHF

Consumer co-creation in health: innovating in Primary Health Networks
Here are some of the most important recommendations from our follow-up report on the 'Consumer Engagement: How can Primary Health Networks & Local Health Networks involve consumers in co-creation to improve healthcare?' workshop we held recently in association with the Australian Healthcare & Hospitals Association (AHHA).
CEO Leanne Wells
A leading medical journal, MJA InSight, has published this article by CEO Leanne Wells highlighting the need for consumer-centred health care. It is self-evident that we should build health services around the needs of the patient, isn’t it? But this becomes all the more compelling when we consider...


Help shape Australia's healthcare for the better — become a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  •   healthUPdate — CHF's exclusive monthly e-newsletter
  •  Consumer Representative Vacancies
  •  Latest CHF Consultations
  •  Current committees & Vacancies

Upcoming Events

The second Healthcare and Social Media Summit will be held on 15-16 November 2016 at Sofitel Melbourne on Collins. You are invited to share their vision to excite, educate and demonstrate the power of social and digital media to healthcare providers and patients in Australia. Whether you work or...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au