Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Federal Government urged to tackle mental health and wellbeing crisis by investing in social prescribing

20 October 2021 — Media release
The Royal Australian College of General Practitioners (RACGP), Consumer Health Forum of Australia (CHF) and Mental Health Australia are urging the government to implement a national social prescribing scheme to tackle Australia’s mental health and wellbeing crisis in the 2021 Mid-Year Economic and...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority.

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Member benefits

  •   Alerts to free supporter network events, webinars and resources
  •   Health Update — CHF's exclusive members' fortnightly e-newsletter
  •   Alerts to Consumer Representative Vacancies and CHF Consultations
  •   Access to CHF policy submissions, information and project reports

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit

Did you miss our consumer health summit in March 2021? This high impact, post-COVID virtual event drew on insights from thought leaders in Australia, New Zealand, Canada and the UK. You can access all the content from this event until March 2022.

Find out more

Consumers as leaders in health care

 

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.
 

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications

20 October 2021 — Blog

Why we need more than a summit to fix health insurance

Leanne Wells Calls by two leading health industry organisations for a summit to discuss private health insurance reform raise a development of significant interest to health consumers. The Consumers Health Forum has been calling for a Productivity Commission inquiry into the issue of government...
LOGO for RACGP CHF and Mental Health
20 October 2021 — Media release

Federal Government urged to tackle mental health and wellbeing crisis by investing in social prescribing

The Royal Australian College of General Practitioners (RACGP), Consumer Health Forum of Australia (CHF) and Mental Health Australia are urging the government to implement a national social prescribing scheme to tackle Australia’s mental health and wellbeing crisis in the 2021 Mid-Year Economic and...
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Featured stories

Australia's health system as told by consumers

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au

 

Upcoming Events

26 October 2021 — Webinar

Webinar: a primer on Primary Health Care reform

The draft Government response to the recommendations of the 10 Year Primary Health Care Plan Steering Group is available for consultation. Submissions close on 9 Nov 2021. Primary care matters to everyone as the main setting where the majority of Australians get their health care, and reform has...
3 November 2021 — Webinar

Webinar: Covering COVID: Media in the age of the pandemic 

Join us for a discussion on the media coverage of the Covid pandemic with ACT ABC Friends How well has the media handled the demands of reporting on and analyzing the biggest pandemic in a century? What have we learnt? Has media coverage been of overall benefit for health consumers? Join health and...
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