Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Drop the jargon: Using plain language for better health outcomes

23 October 2018 — Blog
What does it mean to have a chronic [1] condition? What do the acronyms BAU [2] , CCF [3] or ARP [4] stand for? Would a new migrant understand the term bulk-billed [5] ? Among the many words submitted to the jargon blacklist for Drop the Jargon Day, these terms are often confusing and meaningless...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

 

Join Australia's Health Panel

Australia's Health Panel is a new CHF initiative that helps your voice be heard on the national stage, through timely and high quality surveys.

Learn more Join the Panel

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

What we are doing

The latest news, blogs and publications from CHF

23 October 2018 — Blog

Drop the jargon: Using plain language for better health outcomes

What does it mean to have a chronic [1] condition? What do the acronyms BAU [2] , CCF [3] or ARP [4] stand for? Would a new migrant understand the term bulk-billed [5] ? Among the many words submitted to the jargon blacklist for Drop the Jargon Day, these terms are often confusing and meaningless...
19 October 2018 — Media release

Moving My Health Record forward

The release of the report from the Senate Community Affairs References Committee’s inquiry into the My Health Record system highlights again that consumer knowledge, trust and confidence is essential for My Health Record (MHR) to move forward. The potential benefits remain and much of the policy to...
View more News & Media

Featured stories

Australia's health system as told by consumers

Upcoming Events

25 October 2018

Influencing decisions about medicines and healthcare treatments

Are you a patient or consumer interested in learning more about how the decisions to fund medicines and treatments in Australia are made? Do you want to know how your knowledge and personal experience can impact the decision-making process and help make a difference when it comes to access to...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au