Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

The Australian and New Zealand
Consumer Experience and Leadership in Healthcare
Virtual Summit 

The CHF Summit: Shifting Gears has been postponed until 18-19 March 2021 due to the COVID-19 pandemic. The closing dates for abstract submissions and registrations have been extended. We look forward to welcoming you to our rescheduled conference in March 2021.

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Consumers as leaders in health care


A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

Join Australia's Health Panel

Australia's Health Panel is a CHF project that adds your voice to the national conversation on health policy through timely and high quality surveys.

Learn more Join the Panel See Results 

What we are doing

The latest news, blogs and publications from CHF

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First it was improvement, then it was innovation that we were all doing, now its co-design and co-creation. Specifically, in healthcare it is Experience Based Codesign that everyone is talking about. An enabler for co-design is the practice of genuine collaboration. Interestingly, there are not...
The Consumers Health Forum welcomes a new report released today which sets out a national blueprint for support and development of self-care. The blueprint for reform developed by the Mitchell Institute of Victoria University calls for government leadership to spur Australians to take more interest...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au


Upcoming Events

This webinar series is brought to you by CHF's Youth Health Forum and Orygen - Revolution in Mind. The aim of this webinar series is to provide information that will be useful to young people in their work as individual advocates or as they work with government, health services or community groups...
  Self care .... patient power: a follow-up webinar on the  Blueprint report - Wed 28 Oct
Self-care and self-management: a follow-up to the blueprint report Wednesday, 28 October 2020 at 12:00 pm (Australian Eastern Time) #CHF webinar series - self-care and self-management Join this session to hear about self-care and self-management, and the follow-up to the Mitchell Institute’s...