We have long been concerned about the rising out of pocket costs impacting consumers’ access to quality health care. Beginning in January 2014, we ran a survey to collect consumers’ experiences with out of pocket costs. This survey received over 500 responses, and the stories consumers told were...

The aim of this project was to review and assess the evidence that demonstrates the contributions and outcomes of consumer representation on health and medical Boards/Committees, in particular to document the impact of consumer representatives’ contribution to health policies, programs and services.

In Australia we are faced with a complex health system with entrenched practices, multiple layers and stakeholders divided across Federal and State systems, which is also often hard to navigate for both patient and provider. The question we must address is how do we ensure the Health Care Home can...

To develop a framework for how this might happen in Australia, The George Institute for Global Health and the Consumers Health Forum of Australia partnered on a Special Policy Roundtable held in Sydney on 31 March 2016. Involving over 35 consumers, advocates, and health experts from a range of...