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Vision

A world class health and social care system centred on consumers and communities.

Mission

To draw on consumer and community knowledge and experience to relentlessly drive innovation and improvements to the Australian health and human service system.

OBJECTIVE ONE - ADVOCATING FOR IMPACT

CHF will make credible, authoritative and constructive contributions to national policy and system design. CHF will strive to set the agenda for a consumer centred health system and advocate for the changes needed to realise that future.

OBJECTIVE TWO - CONSUMERS SHAPING HEALTH

CHF will support meaningful and authentic consumer engagement and participation at all levels of the health system. CHF will equip consumer leaders to act with impact and influence. CHF will facilitate opportunities to build capacity and improve the practice of consumercentred health care.

OBJECTIVE THREE PARTNERING FOR PURPOSE

CHF will work with members and networks to maximise the impact of the consumer voice at the national level. We will strategically partner with stakeholders to shape better healthcare by ensuring that a consumer focus is always front and centre.

OBJECTIVE FOUR RESILIENT AND STRONG

CHF will maintain and grow a strong and diverse membership. We will ensure our governance and leadership is of the highest standard. We will strengthen to our organisational resilience and assure our financial sustainability. Our areas of focus in implementing

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