Consumers Health Forum of Australia (CHF) is the national peak body representing the interests of Australian healthcare consumers. CHF works to achieve safe, quality, timely healthcare for all Australians, support by accessible health information and systems. CHF has established Special Interest Groups as an additional way to involve our members and consumer representatives in shaping our policy and advocacy work so that it features even more consumer insight and perspective.

The Safety and Quality Special Interest Group was established in May 2018 to work with CHF and connect consumers to the Australian Commission on Safety and Quality in Health Care for user testing of resources such as decision support tools, consumer factsheets and consumer tools. With the group now well established, we have been working to expand our involvement on policy issues to more than simply a 'reactive' group for the Australian Commission on Safety and Quality in Health Care, but a group that also works proactively on topics that align with CHF's priority areas including but not limited to: health literacy, patient activation and shared decision-making. 

This group is open to all members and consumer representatives. We currently have 19 members involved and would like to increase to 25. This cap helps keep the group manageable while assuring diversity. Applicants will be chosen based on ‘first in, first served’. The group is co-facilitated by a CHF Secretariat member and a consumer, selected by members voting.

The group is advisory to CHF, with final decisions remaining with the CHF Board.

The group does not meet face to face. Currently we use a mixture of online forums (SharePoint and group email) and videoconferencing (using Zoom). 

The time commitment is to attend a monthly meeting and to read documents and provide comments between meetings. No sitting fees or reimbursement is offered to participants.

To register please complete the attached form. For more information please read our General Purpose and Operation Document or contact Dr Penelope Bergen, Policy Officer, Quality Use of Medicines on

Your Details
Can you commit to monthly meetings via videoconference? (2020 Meetings are scheduled for the third Tuesday of each month at 12:30pm - 1:30pm Canberra, Sydney, Melbourne Time)
Can you commit to checking online forums, such as SharePoint, or emails outside of meeting times to prepare, provide feedback or contribute to group discussions?