Mark Metherell A paradox of modern healthcare is that despite the huge strides in health and behavioural science, the value of patient experience and leadership often remains under-recognised and underused. In his new ebook, English author and patient advocate David Gilbert shows us just how much...
The idea that the coronavirus pandemic offers at least one upside – a legacy of potential health care reforms such as telehealth – is a key factor in the CHF’s decision to establish the Consumer Commission: Beyond COVID-19. Various parts of the health system have been bent to fit the shape required...
The Consumers Health Forum is establishing a Consumer Commission to take forward the lessons the COVID-19 experience offers for a better and more consumer-focused health system. The demands COVID-19 imposed on health care have triggered fresh impetus for system reforms. CHF’s mission is to draw on...
Australian patients and taxpayers will contribute more than $25 billion over five years under the new Community Pharmacy Agreement yet consumers have little effective say in this central part of the health system. The Consumers Health Forum is disappointed that the new Seventh Community Pharmacy...
Among the many issues which have emerged with fresh power for consumers during the COVID-19 pandemic is health ethics. Suddenly the concept of health ethics seemed not something merely to be considered in extremis. We were recognising then that we might soon all be in extremis. Within days of the...
The reality that illness is often unexpected or unplanned makes the immediate availability of health information vital. So the personal experience of an unwell Australian anxiously seeking long-delayed results of a COVID-19 test has injected a timely perspective into discussions about the National...
The Continuity of Care Collaboration survey has shown the range of influences affecting patient access to health care during the pandemic that should guide future improvements to health services, the Consumers Health Forum said today. “The impact of COVID-19 revealed not only just how much patient...
The Consumers Health Forum congratulates Ainslie Cahill on being made a Member of the Order of Australia (AM) for her great work in promoting the interests of health consumers. “Ainslie has been a tremendous advocate in many spheres of consumer health and the AM is the latest recognition of her...
Webinar with Dr Nick Coatsworth and Prof Michael Kidd - a discussion with the two Deputy Chief Medical Officers on COVID_19 in Australia
Australia’s leading health officials provided both caution and encouragement for consumers when they spoke on CHF’s Not Going Viral webinar this week. The Deputy Chief Medical Officers, Professor Michael Kidd and Dr Nick Coatsworth, shared valuable insights for consumers about what to expect as the...
NPS Medicinewise and CHF Working Together Logo A new Working Together agreement between the Consumers Health Forum of Australia (CHF) and NPS MedicineWise has been launched setting out how they will partner and build on their collaboration over the past 20 years to ensure consumers are at the...

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