Write a report as soon as possible after the meeting. Include in it the details of issues important to consumers; the decisions made; and a list for follow-up action or information.

Feedback is an important part of representative work and you should work with your nominating organisation to decide what information they need and to seek their support and advice.

You may be required to: write a report after each meeting; write monthly updates for a newsletter; and/or give a report at meetings of the organisation. The Chair will be able to advise and assist you when confidentiality requirements restrict the information you can share.