If you are taking over from a consumer representative who has served on the committee then it is wise to get a briefing from them. Ask them about:

• what achievements and difficulties they had on the committee
• who were their friends and foes (remember they may not turn out to be your friends or foes). However, it is important for you to make up your own mind once you have experienced the committee.
• what issues are the most crucial for consumers
• is the Committee Chair supportive of having a consumer representative?
• the support available from the Committee Secretariat and
• the process for claiming reimbursements.