Sometimes committee members have a limited understanding of the role of consumer representatives. Committee members may believe that the consumer representative represents minority groups, women or even the entire community. Consequently consumer representatives are placed in an unenviable situation where they are asked to speak on behalf of these groups.

Consumer representatives must keep in mind that they are nominated by consumers to provide a consumer perspective. Try not to get into the position of speaking on behalf of other groups not represented on the committee. Your role will be to flag with the committee that the views and needs of these groups should be sought and included in the decision making process.

Committees will expect consumer representatives to be committed to attending meetings. This includes:

• Attending all meetings where possible
• Preparing for the meeting including reading meeting papers
• Participating and contributing to the meeting