When you phone the Consumer Coalition, Melanie confirms that a sitting fee should be paid. She explains that while professionals may undertake committee work as part of their professional life, it is an accepted practice for consumer representatives to be paid a sitting fee. This is because consumers frequently forego their paid employment in order to prepare for and attend committee meetings; or have to make other arrangements for ongoing commitments (such as carer responsibilities). Melanie says that the Consumer Coalition checks that a committee will pay consumer representative travel expenses and a sitting fee before nominating a consumer representative. She says that there is no set amount as sitting fees can vary depending on the committee workload and requirements. 

When you phone Lucy to ask, she confirms that you will be paid a sitting fee. You are comfortable with the amount, and she explains the process for claiming the fee.