You phone Lucy, the Secretariat, to resolve these confidentiality issues. You explain to her that although you know the report is confidential, it raises some important issues for consumers that you would like to discuss with the Consumer Coalition. You ask permission to share it with your contact person, Melanie. She says she will check with Janet, the Chair, and get back to you. 

When Lucy calls you back the following day, she explains that on this occasion, Janet has given permission for the Consumer Coalition to look at the draft report, provided they don't distribute or discuss it outside the organisation. 

You forward the draft report to Melanie, and inform her about the confidentiality clause. Melanie provides you with representative support, including providing you with information from the Consumer Coalition to take to the next meeting. 

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