Australian consumers find that Private Health Insurance (PHI) is increasingly unaffordable, confusing and are unsure about the value that it provides. Despite considerable government investment in the PHI industry, there is yet to be conclusive evidence that this investment is providing sufficient returns. We are concerned that government outlays in this area continues to increase, not decrease, despite this question of value not having been well established.
Because of this, reforms to PHI must centre around two key questions – how can PHI provide better value for the taxpayer, and how can it provide better value to consumers? Our submission explores the terms of reference and the key issues for consumers in light of these questions.Read more