18 March 2021 - 8:00am to 19 March 2021 - 5:00pm

Shifting Gears 2021 was CHF's first Australian and New Zealand Summit on consumer leadership and experience in health care. This high impact virtual event on 18 - 19 March 2021, drew thought leaders from both countries, Canada and the UK. You can access the conference and presentation materials until March 2022.

If you have already registered, use your access details to log onto the conference website. If you don't have a registration, you can buy one here.

A report by Jennifer Doggett and Cate Carrigan for the Croakey Conference News Service captures content from the Consumers Health Forum of Australia’s Virtual Summit 2021: Shifting Gears. It covers articles, social media comment, and podcasts - Croakey Voices Episode 10 and 11.

Summit content

The summit covered six streams:

  • Consumers as researchers
  • Consumer-based health care
  • Consumer leadership
  • Consumer enablement
  • New Zealand
  • COVID-19

A pivotal event for people who are passionate about consumer leadership and collaboration in health care or who want to learn more. 


CHF would like to thank our Principal Sponsoring Partners for supporting the CHF 2021 Summit: Shifting Gears.

  • Australian Department of Health
  • NSW Health
  • Australian Commission for Safety and Quality in Health Care
  • Australian Digital Health Agency