First impressions are crucial!

Aim to create a first (and lasting) impression as someone who is organised, open to ideas and confident of your own opinions. On the first day, arrive a little early so that there is time to meet all members, and to chat informally with them. Choose a seat where you can see, and be seen by, everyone at the table. Make your point clear and don't feel you need to talk at every opportunity.

Once you've established yourself on a committee you will feel comfortable in promoting consumer issues.