The Committee begins discussing medication labelling, and in particular; reported problems around people taking incorrect dosages. You have been waiting for this Agenda item - this is an issue close to your heart, as one of your elderly relatives took an incorrect dosage and was sent to hospital because the writing on the label of his medication was too small for him to read. You are aware that this is a common issue raised by health consumers. 

Janet says it would be interesting to get a formal consumer perspective on this issue. But before you get to have your say, one of the other Committee members, Jack, complains 'but we're all consumers'. He talks about an experience he had where he received medication that was incorrectly labelled. You see a couple of Committee members roll their eyes at each other, and others ignore him. You feel it is an important issue, and want to support some of Jack's points.