2009 - 10

The project was informed by consumer involvement with quality use of pathology initiatives, and the guidance of the CHF Quality Use of Pathology Project Reference Group.

2009 - 10

The objective of this Project is to facilitate consumer consultation about the Fifth Community Pharmacy Agreement and provide input to inform the negotiations between the Pharmacy Guild of Australia (the Guild) and the Department of Health and Ageing (DoHA). The project also aims to provide consumer input to strategies for implementation following the finalisation of the Fifth CPA.

2009 - 10

This project aimed to provide a mechanism to facilitate consumer consultation on private health insurance reforms announced in the 2009-10 Budget, and to provide consumer input to the development of reforms to acute care policy and systems.


This project aimed to provide consumer input to the Review of Health Technology Assessment (HTA) in Australia. Consumers recognise the importance of having HTA processes that expedite Australians’ access to safe, high quality health technology; are economically sustainable; and protect the Australian public through robust event reporting and post-marketing surveillance.

2008 - 2010

Chronic conditions can affect anyone, but disproportionately affect disadvantaged members of our communities, which heightens health inequalities already experienced in Australia. Consumers with chronic conditions may find themselves needing to forgo basic services and needs, such as heating, food and medicines, in order to pay for the substantial out of pocket costs of their health care.

2008 - 09

This project involved consumer networks in the implementation of the Intergovernmental Agreement for a National Registration and Accreditation Scheme (NRAS) for Health Professionals, which has significant implications for improved safety and quality for consumers. CHF has been involved in workforce issues since its inception in 1987.

2007 - 08

This project involved consumer networks in improving safety and quality in health care and has been developed by CHF following discussions with the Australian Commission for Safety and Quality in Health Care (the Commission).

2006 - 2008

The involvement of health consumers in the implementation and monitoring of these reforms is essential if they are to deliver better health outcomes for all Australians

2004 - 2008

CHF has made a major contribution to the understanding of e-health for consumer networks and promoted informed debate on key e-health issues through its 2004-05, 2006-07 and 2006-08 e-health projects.

From CHF work to date, it is clear that consumers value opportunities to use e-health...

2000 - 12

CHF began working in collaboration with NPS: Better Choices, Better Health (NPS) in 2000 to provide a consumer perspective on issues relating to the quality use of medicines (QUM).