16 December 2019 Report

As background to this demonstration trial, this report reports a scoping review of the extant knowledge to identify practical and relevant information related to the Collaborative Pairs context, program, methodology and outcomes. 

16 December 2019 Report
Consumers Health Forum

Collaborative Pairs is a leadership development program which brings together a consumer, patient or community leader to work with a service provider, clinician or manager to develop new ways of working together. Each pair identifies a joint healthcare challenge or project that they are passionate about and will work on for the duration of the program.

The program, which originated in the UK, aims to develop partnerships and to break down the cultural barriers that often exist between those providing services and those receiving them. 

Collaborative practice between the consumers and clinicians is an emergent area of health system management and service development, with broad reaching benefits and there is evidence of benefits to improving services, but better organisational cultures as well. In 2019, CHF concluded a demonstration trial in an Australian context, with over 40 pairs participating. A literature review and an external evaluation of the trail has now been finalised.

16 December 2019 Consumers Shaping Health
Consumers Health Forum

This year closes with Consumers Health Forum able to demonstrate a solid record of achievement. As we highlight in our Report Card, we are more focused and prepared than ever to press for our health services to reflect the potential benefits of 21st Century knowledge when it comes to care and wellbeing in both urban and rural Australia.

16 December 2019 Fact Sheets
Jennie Parham

We are seeking interested, enthusiastic consumers and health service providers who want to improve their collaborative practice and leadership skills to build effective partnerships that can “influence change” to undertake the Collaborative Pairs program.

11 December 2019 Submission
Consumers Health Forum

CHF appreciates the opportunity to provide feedback to the Therapeutic Goods Administration (TGA) review of the regulation of certain self-testing IVDs in Australia. Our response to the consultation includes consideration and input from our members. 

We are of the view that consumers should be empowered in their healthcare and not given paternalistic “protection” by denying access to self-testing kits. We believe that consumers should receive support so they can confidently and appropriately use the self-testing kits and we don't support prohibiting products “for the consumers own good.” CHF advocates that policy should support the education and empowerment for consumers to improve their own health literacy and be actively involved in their own healthcare.

6 December 2019 Submission
Consumers Health Forum

CHF response to Therapeutic Goods Administration (TGA) request for feedback on proposed clarification certain sports supplements are therapeutic goods. 

6 December 2019 Submission

The Australian Charter of Healthcare Rights: Consumer Guide

Consumers Health Forum of Australia (CHF) appreciates the opportunity to provide feedback in response to the Australian Charter of Healthcare Rights: Consumer Guide. Key coniderations include: 

  •  Target Audience 
  •  Readability 
  •  External Web Links
  •  Practicality 
  •  Further Consultation
26 November 2019 Report

Primary Health Care Special Interest Group - General Purpose and Operation of the Group

19 November 2019 Annual Reports

Annual Report 2018-19

Consumers Health Forum


CHF’s work each day and each year contributes to achieving our vision for a world class health and social care system centred on consumers and communities. Read about how we worked towards this vision in 2018-2019.

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