The Australian Health Consumer Sentiment Survey is a population-based study of health consumer sentiment and provides an important barometer of satisfaction and opinions about the Australian health system. The survey was co-designed by academics and researchers from Macquarie University together with health consumer advocates and consumer-researchers from the Consumers Health Forum of Australia (CHF).
Our Reports
We regularly release reports both on our own and with partners. For access to reports released earlier than available here, please contact us.
Rural, Regional & Remote Roundtable on Health Service Access
The Rural, Regional and Remote Roundtable on Health Service Access was a virtual event held on 1 December 2021. The roundtable was hosted by the Consumers Health Forum (CHF) in partnership with the National Rural Health Alliance (NRHA).
As covid continues to be the health crisis dominating the national conversation leading up to the Federal election in 2022, we put our minds to how CHF will approach priorities for the year. In this communique, you can find an update on the November Board meeting, details on how to access the Members Policy Forum held in Nov 2021, and the key focus areas of work. We also congratulate Anne McKenzie AM on her recent award from NHMRC, the Consumer Engagement Award, in recognition of an almost 30-year career.
Youth Health Forum 2021 National Summit Call to Action
The Youth Health Forum, a network of young health consumers and leaders, held a major Summit on 15 Sept 2021, as a virtual event.
Throughout the day, the 180+ delegates discussed the issues that young people face in the healthcare system and what they need from it in the future.
These issues and solutions were then compiled into a call to action for governmental stakeholders, service providers and health professionals.
Federal Budget 2021-22 analysis
Since the Federal Budget 2021-22 was handed down by the Treasurer, Josh Frydenburg on Tuesday 11 May 2021, we have been working hard to bring you the latest information and expert commentary on how the Budget responds to the needs of health consumers.
Our Budget Briefing analysis is attached or you can download it from here, and we've created a short summary video overview you can view here.
This report by Jennifer Doggett and Cate Carrigan for the Croakey Conference News Service, captures content from the Consumers Health Forum of Australia’s Virtual Summit 2021: Shifting Gears. It covers articles, social media comment, and podcasts - Croakey Voices Episode 10 and 11.
CHF was engaged and funded by NPS MedicineWise as the lead agency to plan and implement a project, Consumer Health Literacy Segmentation Research.
The Consumer Segmentation Research contributes to improving consumer health literacy as it relates to quality use of medicines (QUM) through the implementation of research to:
- Understand the current status of health literacy amongst Australians
- Inform future NPS MedicineWise Grant activities
- Support the principles and objectives of the National Medicines Policy.
The objectives were to:
Australasia’s first health consumers conference involving over 820 delegates from Australia and around the world has given fresh momentum to consumer direction and influence in health care.
The first ever Shifting Gears Summit on consumer experience and leadership in health care was hosted in March 2021 by the Consumers Health Forum of Australia (CHF) – Australia’s peak body for health consumers.
Federal Budget 2022 - 23 analysis
The Federal Budget 2022-23 was handed down by the Treasurer, Josh Frydenburg on Tuesday 29 March 2022, and we have been working hard to bring you the latest information and expert commentary on how the Budget responds to the needs of health consumers.
Our Budget Briefing analysis is attached or you can download it from here.