4 June 2012 Fact Sheets

Checklist for Secretariats

Consumers Health Forum

Committee secretariats can the contribution of a consumer representative on a by supporting his or her involvement. This checklist, developed by the Consumers Health Forum of Australia (CHF) provides some useful tips. Although the checklist is not exhaustive, it provides some useful pointers.

4 May 2012 Health Voices

Health Voices, Issue 10, May 2012

Consumers Health Forum
Putting money where the mouth is: solutions for Australia's dental crisis
8 April 2012 Submission

Submission to the Senate Community Affairs Committee Inquiry into the role of the Government and the Therapeutic Goods Administration (TGA) regarding medical devices, particularly Poly Implant Prosthese (PIP) breast implants

Consumers Health Forum

CHF considers that the current Inquiry provides a valuable opportunity to review the Government’s response to the numerous recent regulatory reviews outlined in TGA Reforms: A blueprint for the TGA’s future, which was released in December 2011. However, we note that the TGA is still in the process of implementing the recommendations agreed to by Government, and that there are likely to be further reforms to TGA processes and policies.

10 January 2012 Fact Sheets

Confidentiality guidelines - Info for Consumer Reps

Consumers Health Forum
This fact sheet helps consumer representatives decide what is confidential. It is a guide only, different committees may have different requirements and consumer representatives should clarify these with their committee’s secretariat. Even where a committee member is not required to sign a confidentiality agreement, they should be aware that confidentiality may apply to some areas of their committee’s work.
26 October 2011 Health Voices

Health Voices, Issue 9, October 2011

Consumers Health Forum
Medicines in Australia: Regulation, safety and access.
30 June 2011 Health Voices

Health Voices, Issue 8, June 2011

Consumers Health Forum
The role of consumers in healthcare planning and delivery, and the value consumers bring to the decision-making table.
1 November 2010 Health Voices

Health Voices, Issue 7, November 2010

Consumers Health Forum

Moving forward in the critical area of eHealth.

26 October 2010 Archived

eHealth and Electronic Health Records: Consumer Perspectives and Consumer Engagement

The purpose of this paper is to inform the range of techniques to best engage with consumers on the development and implementation of the PCEHR system and other eHealth initiatives; and to identify possible consumer needs and issues in the implementation of the PCEHR system. This paper draws on current Australian and international literature and preliminary consultations with CHF members and stakeholders. CHF has also identified consumer groups likely to have a particular interest in, or concerns about, PCEHRs, and who could be included in future engagements.

18 October 2010 Fact Sheets

Consumer Representative Guideline Inserts

Consumers Health Forum

This resource helps Consumer Reps think through some of the issues they're likely to face, and makes suggestions about how to solve them.

5 August 2010 Fact Sheets

What is the MBS?

Consumers Health Forum

What is the MBS?

The benefits you receive from Medicare are based on a Schedule of fees for medical services set by the Australian Government. The Medicare Benefits Schedule (MBS) lists a wide range of consultations, procedures and tests, and the Schedule fee for each of these items(for example, an appointment with your GP or blood tests to monitor your cholesterol level.)

The Schedule fee is the amount the Government considers appropriate for one of these services. Health consumers can claim 100% of this fee as a rebate for general practice services and 85% of non-GP services from Medicare when the services are provided out of hospital. For services provided in a private hospital Medicare will rebate 75% of the Schedule fee. This doesn’t mean that the service provider (for example a doctor, pathologist or physiotherapist) will not charge you more than the Schedule fee, so you will often have to pay a ‘gap fee.’ Every Australian contributes to the health system through their income tax.

If you attend a public hospital you will not be charged for care and treatment or aftercare relating to your public hospital treatment.

Medication is not generally covered under the MBS. The Pharmaceutical Benefits Scheme (the PBS) is the system that the Government uses to provide subsidies for prescription medication.  

Who decides what is on the MBS? How do we know if it is effective and good value for money?

Until 1 January 2010, there was no clear process for adding new items to the MBS. There was also no clear, consistent system for identifying and removing items from the MBS when they were no longer considered best practice or effective. There was no consistent and formal process in place to test or review items already on the MBS, or new items coming onto it, to ensure they were doing what they were intended to do and were safe and cost effective. Only three percent of items have been assessed for safety, effectiveness and cost-effectiveness. As a result many MBS items have limited evidence proving their safety and efficacy. The system for adding or removing items was not consistent or transparent.

What is the Quality Framework? What does it do for consumers?

The Federal Government has recently taken steps to develop and implement a new framework for managing the MBS into the future. The aim of the MBS Quality Framework is to ensure that all services covered by the MBS are aligned with current clinical evidence; are safe, effective, cost effective and affordable; and result in improved health outcomes for all Australian health care consumers. In particular, the Framework focuses on four key elements:

  • Introducing a time-limited listing for new MBS items that do not undergo an assessment through MSAC.
  • Requiring an evaluation process for all time-limited items at the end of the time-limited period and before items can be approved for long-term MBS listing
  • Strengthening arrangements for appropriately pricing and listing new MBS services
  • Establishing systematic MBS monitoring and review processes to inform appropriate amendment or removal of existing MBS items.

The MBS provides benefits for:

  • consultation fees for doctors, including specialists
  • tests and examinations by doctors needed to treat illnesses, including X-rays and pathology tests
  • eye tests performed by optometrists
  • most surgical and other therapeutic procedures performed by doctors
  • some surgical procedures performed by approved dentists
  • specified items under the Cleft Lip and Palate Scheme
  • specified items for allied health services (ie chronic disease management items , better access to GPs, psychologists and psychiatrists through the MBS initiative items, and items for children with pervasive developmental disorders)

The MBS does not cover such things as:

  • private patient hospital costs (for example, theatre fees or accommodation)
  • dental examinations and treatment (except specified items introduced for allied health services as part of the Enhanced Primary Care (EPC) program)
  • ambulance services
  • home nursing
  • acupuncture (unless part of a doctor's consultation)
  • glasses and contact lenses
  • hearing aids and other appliances
  • the cost of prostheses (except External Breast Prostheses covered by the External Breast Prostheses Reimbursement Program)
  • medicines (The PBS is the system that provides subsidies for prescription medication)
  • medical and hospital costs incurred overseas
  • medical costs for which someone else is responsible (for example a compensation insurer, an employer, a government or government authority)
  • medical services which are not clinically necessary
  • surgery solely for cosmetic reasons
  • examinations for life insurance, superannuation or membership of a friendly society
  • eye therapy

For further information please visit the following websites:

Consumers Health Forum of Australia
Medicare Australia
Medicare Benefits Schedule online
Department of Health and Ageing MBS Quality Framework