20 April 2018 Report

Chronic disease services in South Eastern Melbourne Information sheet

11 April 2018 Consumers Shaping Health

Consumers Shaping Health Vol 12 Issue 1, April 2018

Consumers Health Forum

Out of Pocket Pain Survey Sharpens Focus on Costs

5 April 2018 Report

Hear Our Pain

Consumers Health Forum

When we decided to look at out of pocket costs we wanted to get a better understanding of how much people pay, who pays and what impact these costs have on their healthcare and their lives. We asked people to give us their story as well as giving us some basic information through the survey. The full stories show how individuals and families are impacted when faced with the double dilemma of difficult health decisions and high, sometimes unexpected, out of pocket expenses.

4 April 2018 Presentations and Speeches

A new relationship with consumers - Are we going hard enough fast enough? Speech at 4th IHCRC

Consumer Health Forum

If we consider what defines patient-centred care: “health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers”, then without patient input, we are left to assume that we understand what they need and value in health care. Read the rest of the speech made by Leanne Wells, CEO at the 4th International Health Care Reform Conference.

4 April 2018 Presentations and Speeches

A new relationship with consumers - Are we going hard enough fast enough?

Consumer Health Forum

These slides accompanied Leanne Wells' speech at the 4th International Health Reform Conference.

4 April 2018 Presentations and Speeches

#hellomynameis Webinar Slides

This webinar, co-hosted with the AHHA, heard Chris Pointon talk about the #hellomynameis movement, compassionate care and what this means to patients, carers and health care staff. View a recording here: https://youtu.be/bK5_um6StgQ.

30 March 2018 Submission

Patient Safety and Quality Improvement in Primary Care

Consumers Health Forum

CHF appreciates the opportunity to provide a submission in response to the Australian Commission on Safety and Quality in Health Care (ACSQHC) on Patient Safety and Quality Improvement in Primary Care Consultation Paper. At the heart of CHF’s policy agenda is patient-centred care. Our responses to the Commission’s consultation questions have been formed with a patient-centred approach in mind. CHF recognise there are varying definitions of patient centred care, we agree with the Commission that patient-centred care is “health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers”

19 March 2018 Submission

CHF Submission on Prescribing Strong Opioids

Consumers Health Forum

Presenting options for regulatory reforms to make a positive contribution to reducing the misuse and abuse of strong opioids and contributing to better pain management for consumers. 

28 February 2018 Submission

Early release of superannuation benefits

Consumers Health Forum

CHF is pleased to make a submission to the consultation on early release of superannuation benefits under compassionate and financial hardship grounds and for victims of crime compensation. CHF’s interest in this issue is related to ensuring Australians have affordable access to the health services and that access to such services is based on need to capacity to pay.  For this reason, we focus on comments on the principles and the questions relating to and the arrangements that should govern benefits released on compassionate or hardship grounds for medical treatment.

17 January 2018 Presentations and Speeches

Codeine - Webinar Slides

These slides were using in the codeine webinar delivered by Policy Manager, Jo Root and CEO of PainAustralia, Carol Bennett in January 2018. A recording of the webinar can be viewed here: https://youtu.be/1sX3gSFG-UU 

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