Many areas of life have changed radically in the last generation due to the opportunities provided by new technologies and other societal changes. We no longer have to queue at banks, spend our life savings to make an overseas phone call, rush to the supermarket before it closes at 5pm or choose between the meagre entertainment offerings on five TV channels. However, during this period of rapid transformation in many consumer sectors, our experience of health care has changed surprisingly little.

Above all else patients want professionals who see them as more than just a problem to be solved. CHF CEO Leanne Wells on being treated as an individual.

"The latest Commonwealth plan to reboot Australia’s primary care system offers the potential for consumers to have a greater say over how their local health services should work. We hope." CHF CEO Leanne Wells on the potential of the PHNs

The auditor’s exhaustive scrutiny of the administration of the Fifth Community Pharmacy Agreement (5CPA) shows the Health Department and the Pharmacy Guild failed to deliver on key government goals like giving more focus to patient services and maximising value to taxpayers. CHF's Adam Stankevicius on the 5CPA.