Consumers and Clinicians, working together


The Collaborative Pairs Program brings health service providers together with consumers to develop and strengthen their capacity to work together to transform the health system, and we're rolling out a national trial.


“Achieving a more collaborative dynamic will require a change in the way that all of us work. The ability to adapt, communicate and shift between roles will be important for all leaders in developing the collaborative relationship that puts safety and quality at the heart of health care in our communities”

- Alison Trimble, The King's Fund

The Consumers Health Forum of Australia (CHF), in collaboration with the Kings Fund (UK), four Primary Health Networks in NSW and Victoria and the Australian Commission on Safety and Quality in Health Care are undertaking a national demonstration trial of the Collaborative Pairs: leading collaboratively with patients and communities” (Collaborative Pairs) Program in the Australian context.

Collaborative Pairs is a leadership training program that supports the development of the mindset and practices that underpin the culture of shared leadership and partnership and, specifically, joint clinician-patient approaches to program and service development in health and improvement in regional and service delivery settings. 

This unique program is designed to assist clinicians, patients and consumers to learn together to build productive relationships and to appreciate and practice how different roles and perspectives can be a constructive force for change. The program’s objectives are to build skills in developing collaborative partnerships and to break down the cultural barriers that often exist between those providing the services and those receiving them.

The Collaborative Pairs Program is unique and cutting edge in that it brings health service providers together with consumers to develop and strengthen their capacity to work together to transform the health system.

More information on Collaborative Pairs Australia can be found in the following Information Sheets.

Information Sheet 1: Collaborative Pairs Australia : An Overview

Information Sheet 2: Collaborative Pairs Australia: A National Demonstration Trial

Information Sheet 3: Collaborative Pairs Australia and National Health Reform

Facilitator Training

An exciting opportunity exists for appropriately skilled and experienced clinicians and consumer advocates to become the first cohort of facilitators to deliver the program in Australia.

Expressions of interest are now being sought to select four pairs (one clinical lead and one consumer lead in each pair) to undertake the first program of training.


Apply Here

An Information Session for all intending applicants will be held by webinar on Wednesday 15 November, 2017 at 2:00pm AEST. Register here.