Preventive Health Engagement Plan


The Australian Government Department of Health (Health) has engaged a consortium, including the Consumers Health Forum, to develop a National Consumer Engagement Strategy, as part of the Government’s 10 Year Preventive Health Strategy. 

We have opportunities for health consumers to join this project as:

Join the Consumer Reference Group

A Consumer Reference Group has been established to work with consumers, community groups and consumer organisations, including Health defined priority population groups, to co-design and test:

  • strategies for engaging with each population group
  • approaches to changing attitudes and behaviour to improve health and wellbeing and increase longevity
  • tools and resources for organisations and consumers.

Consumers will be consulted through focus groups, community conversations and consumer panels.

CHF is seeking up to three consumers to join two expert consumers and CHF staff on the Consumer Reference Group.

Applications invited

CHF invites applications from consumers who:

  • are active health consumer advocates
  • have health consumer networks and are regularly and actively engaged with those networks
  • have lived experience as a member of one or more of the identified priority population groups, comprising:
    • Aboriginal and Torres Strait Islander communities
    • culturally and linguistically diverse communities
    • young health consumers, aged 18 to 30 years old
    • people with disability
    • people with mental health conditions
    • LGBTIQ+ communities
    • socially and economically disadvantaged communities.

More information

The Consumer Reference Group is being set up to work with the CHF to:

  • co‑design and develop a consultation process with consumers
  • identify key touchpoints for engaging with consumers, including for different priority populations
  • identify effective ways to engage with consumers from different priority populations, including how digital and non-digital communication can be used
  • iteratively review drafts and key documents
  • develop principles to guide effective consumer engagement.

The Consumer Reference Group will work with CHF to:

  • test strategies, approaches and tools with consumers, consumer organisations and community groups
  • measure and analyse different digital and non-digital strategies to identify effectiveness and best practice
  • identify key touch points for engaging with consumers
  • develop principles to guide effective consumer engagement.

The commitment

The Consumer Reference Group will meet (on Zoom) approximately once every two months for the next 12 months. Each meeting will run for approximately 1.5 hours. There will be some out of session work required, and members will have some prereading and preparation before each meeting.

Applicants will be paid for their time to attend meetings, with some additional time included, at the sitting rate set out by the Remuneration Tribunal, currently $83.04 per hour or $486 per day (for 5 hours or more).

How to apply

To apply, please complete the application form below by Midnight on Sunday 10 April. Applications will be considered on merit and to ensure representation across the defined priority populations.


Be a community conversation host

About the role

Community conversations are a way to engage with local communities, with informal conversations led by consumer representatives with other health consumers, so that they can have their say in a safe and supportive environment.

CHF is seeking consumer representatives who can arrange community conversations with health consumers. It will be an opportunity for health consumers from across Australia to discuss their motivations in making decisions about their health, where and how they gain and use information to make those decisions, and their perspectives on how their choices are influenced.

Each community conversation, of 1.5 to 2 hours, will be led by a community host with a strong network, who will invite up to 10 parents in their community to take part. The conversations may be in any location or manner (for example, at a community venue, at someone’s home, or virtually).

The host will guide the discussion with a set of questions provided to them and will report the responses to CHF, for compiling into a set of consumer insights.

Successful applicants will be asked to attend a 1-hour briefing session in late April.  Conversations are to be conducted in May.

How to apply

To apply, please complete the application form below by midnight (AET) on Sunday 10  April.

In selecting community conversation hosts, CHF will consider experience in community engagement, and the need for diverse representation, including health needs and background, sex, location, and cultural and linguistic diversity.