2020–21 was a year like no other in healthcare. The Covid-19 pandemic put enormous strain on our community, families and friends. It presented challenges to our health system – both public health units, general practice as well as hospitals – and posed challenges to policy-makers. This environment translated into a busy yet and productive time for CHF as we focused on business as usual as well as playing our role in bringing consumers insights to the pandemic response. The 2020–21 year also saw CHF advise on several national health reform initiatives and reflecting the consumer voice in major events and media commentary. Read about our year in 2020-2021.
CHF is committed to serving as advocates in the ongoing development and improvement of Australian health policy and practice. We strive to ensure that we constructively and comprehensively continue to bring consumer insights to national policy discussions and discourse. It became apparent that the consumer voice will be all the more important as we embark on a journey of health policy and service reform that adapts our system to respond to ‘COVID normal’. Read about our year in 2019-2020.
CHF’s work each day and each year contributes to achieving our vision for a world class health and social care system centred on consumers and communities. Read about how we worked towards this vision in 2018-2019.
CHF's 2017-2018 annual report demonstrates our ongoing commitment to ensuring that integrating the experience and insight of consumers into organisational activities is a priority.
CHF has been active in ensuring that the consumer perspective was included in a wide range of policy deliberations as we work towards a more consumer centred health care system.
The Board of CHF is pleased to present the Annual Report for 2015–2016 which outlines our key achievements and areas of focus over the past year.
While the challenges facing the health sector are enormous, CHF continues its mission to work collaboratively with health consumers, our members and stakeholders to improve the viability and sustainability of the health system for all health consumers.
The past year has proved a time of significant change for Australia’s health consumers and for CHF itself.