CHF welcomes the opportunity to provide feedback of the draft 5th edition Standards for General Practice Patient Feedback guide. We are pleased with the current state of the patient feedback guide and feel that the majority of the work in it respects consumers and will help practices best serve...
This is a re-launch of the Consumers Shaping Health e-newsletter we have been sending to stakeholders for some years. Now more people than ever will be receiving it as part of our aim to reach out to as many interested people as we can. The health consumer’s role is more important than ever with both clinicians and governments realising that healthcare works best when consumers have a central say about how it is designed and delivered. Many issues like Health Care Homes, health insurance, pharmacy, health literacy and quality and safety are crucial to consumers. Consumers Shaping Health will bring to you every two months news on what CHF and others are doing to ensure the consumers have impact in national health policy.
In September 2015, the Consumers Health Forum of Australia (CHF) was engaged by Primary Health Tasmania to undertake foundational work to scope the need for, and to support the potential establishment of, a healthcare consumer organisation (HCO) in Tasmania. Currently Tasmania is the only...
CHF is providing this submission in response to the First Report of the Medicare Benefits Schedule (MBS) Principles and Rules Committee, and to add to our responses provided via the online survey about the First Report.
The need for and use of chaperones in the medical profession is a challenging issue for all concerned and one that CHF supports the investigation of. Due to the short timeframe in which submissions were called for we have not had time to consult our members explicitly on this submission. However...
CHF was pleased that one of the initial stated intentions in revising the Standards was to make them more consumer focused. However, we feel that this intent has not been realised in the current draft as a substantial number of the comments from our original submission and the consultation with healthcare consumers have not been taken into consideration.
This report includes a summary of findings and an appraisal of existing models used across the world to involve the public in heath technology assessment. It is intended to inform discussions of the Medicare Benefits Schedule Review Taskforce about the ‘improvement of our Medicare Benefits Schedule (MBS)’ in order to ensure that it is ‘consistent with the latest clinical practice, or the best value healthcare’ . This report focusses on ways of improving the way the public are involved in the process of reviewing MBS Items.
CHF is aware that many concerns have been raised about the awarding of the contract for the National Register to Telstra Health. However it is clear from the Bill that the Commonwealth is the custodian of the data in the register and as such has the responsibility to ensure that sufficient /...
The Discussion Paper identified a number of key areas that the Panel wanted advice on to help shape its recommendations. Consistent with our desire to have a 21st century health system that has the consumer at its centre our submission concentrates on changes which would have a direct impact on...
This brief provides recommendations for health service providers including hospitals and Primary Health Networks (PHNs) to increase the role of consumers in designing healthcare services. It was put together by Policy Officer Rebecca Randall, following a workshop by AHHA and CHF, '...